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Visiting us during the Covid-19 outbreak

We remain open during the Coronavirus (COVID-19) pandemic, and continue to provide exceptional care for existing and new patients. Our doctors are highly trained in infection control, and we’re taking special precautions to protect our staff and community. You'll notice our waiting room looks a little different, with generous spacing between all chairs, and we've removed all magazines and toys for the time being.

What if I have symptoms?

Please telephone us if you have a fever, cough or difficulty breathing, have recently travelled overseas, or have been in close contact with somebody who you think may have the disease. Our doctors will advise you on the best course of action. Where necessary, they can arrange for you to be tested for coronavirus to give you peace of mind.

What are the symptoms?

Coronavirus is a respiratory illness, which means it affects the parts of your body you use to breathe: your nose, throat and lungs. So if you have the illness, your symptoms might include:

  • fever
  • a cough
  • sore throat
  • fatigue
  • shortness of breath
  • runny nose
  • loss of smell and/or taste.

Can I still see a doctor in person?

Yes. We remain open as normal, although you'll be asked a series of screening questions when you book your appointment, and when you arrive at reception — and we'll need to wear a fabric covering that covers your faceand nose when you visit. Your doctor may need to wear protective equipment during your consultation, depending on your symptoms.

Can I talk to a doctor by phone or video conference?

Telephone consultations are available for existing patients, under certain circumstances, allowing you to speak with a GP without leaving your home. A ‘telehealth’ consultation is very similar to a normal consultation – your doctor will assess your symptoms, make a diagnosis, and offer treatment (such as a prescription) where appropriate. Please call us to discuss a telephone consultation, as they cannot be booked online.

What do I do about my child’s immunisations?

To offer the very best protection, it’s important that your child be vaccinated at the recommended times. Please call us and make an appointment as you normally would, mentioning that it’s for a childhood vaccination.