Coronavirus (COVID-19)

We're still open, and now offer telephone consultations.

We remain open during the Coronavirus (COVID-19) pandemic, and continue to provide exceptional care for existing and new patients. Our doctors are highly trained in infection control, and we’re taking special precautions to protect our staff and community.

What if I have symptoms?
Please telephone us if you have a fever, cough or difficulty breathing, have recently travelled overseas, or have been in close contact with somebody who you think may have the disease. Our doctors will advise you on the best course of action.

Can I talk to a doctor by phone or video conference?
Telephone consultations are now available, allowing you to speak with a GP without leaving your home. A ‘telehealth’ consultation is very similar to a normal consultation – your doctor will assess your symptoms, make a diagnosis, and offer treatment (such as a prescription) where appropriate. These consultations are bulk-billed for those with a valid Medicare card.

Can I still see a doctor in person?
Yes. We remain open as normal, although we would ask you to observe social distancing where possible. Your doctor may need to wear protective equipment during your consultation, depending on your symptoms.

What do I do about my child’s immunisations?
To offer the very best protection, it’s important that your child be vaccinated at the recommended times. Please call us and make an appointment as you normally would, mentioning that it’s for a childhood vaccination.

I normally have a flu vaccination – what should do I?
Now more than ever, it’s important to think about being vaccinated against seasonal flu – especially if you’re 65 or older. This year’s flu vaccine is now available for all patients. Please call us to arrange an appointment.